To resolve this, you must contact the Mailbox owner and ask if you can have the “Delegate can see my private items” permission. When you are in a folder of a shared Exchange mailbox and you do not have the permission to view items which are marked as private, then folder could be displaying the wrong amount of unread items for you. You are not allowed to see private items in a shared mailbox To modify/remove the filter: View-> Current View-> View Settings-> Filter….To Reset: View-> Current View-> Reset View.

To modify/remove the filter: View-> View Settings-> Filter….

To modify/remove the filter: press the Filter… button.

View-> Current View-> Customize Current View… If you are already in the Messages view, you can remove the filter or reset the view:

View-> Change View-> Compact (or Single, if you prefer that) Switching to the Messages view or resetting the Messages view will show all messages again. In most cases you'll also see the remark 'Filter Applied' in the Status Bar in the left bottom corner. To turn Focused Inbox on or off, select your Inbox folder and choose įocused Inbox separates your Inbox into a Focused and Other tab. It will also require you to use Office 365 Exchange Online, Exchange or an account. When you have Focused Inbox enabled, you’ll see 2 tabs above the message list Focused and Other.īased on your usage of Outlook and message characteristics, messages that are deemed unimportant or lower priority to you will show on the Other tab.įocused Inbox is available when using Outlook for Office 365 or Outlook 2019. The first scenario is easy to recover from but for the second scenario you’ll need the cooperation of the mailbox owner. You are not allowed to see private items in a shared mailbox.You have a filter applied to your view.This usually happens because of one of the following reasons: Why does it show more unread items than there are actually there? However, opening up the Inbox shows a blank page, or only one or two messages, but certainly not nine.

Outlook focused inbox disappeared